FAQ

Is this store in the United States?

Yes, we are an online retailer operating from within the U.S. Our model of production is a print-on-demand model. All products are produced here as the orders come in and then shipped to you.

Do you accept returns?

Yes, we do accept returns with 30 days as depicted in our return policy. However, please note that we do not cover return shipping and handling costs. For International orders, you have 60 days.

How quickly will I get my order?

During off-peak months orders are processed within 5-6 business days and ready for shipping. During peak seasonal months, orders are processed within 9-12 business days and ready for shipping.

Who should I get in touch with regarding questions about my order?

You can email us at hello@timbercanvas.com and we will get back to you as soon as we can!

 

- For any issues regarding returns, privacy, or terms of service please refer to those pages linked at the bottom of this page. -